Software built around the pool service route day.
PoolPuma is pool service software built around the route day: plan the week, dispatch the day, guide the tech in the field, and keep a service record you can trust. We build for growing companies in the US that have outgrown spreadsheets and group texts but do not want a generic field service tool.
Pool service software should fit the route, not the other way around
Pool companies do not just book appointments. They run recurring service assets, route sheets, access notes, chemistry context, and field crews. That shapes every decision we make.
The route day is the unit of work
The weekly plan and the day you actually run are two separate records. Keeping them apart is what makes progress, skips, and history stay accurate.
The field app should stay focused
Techs need their assigned stops and the pool context to do the work, not billing screens or company settings. We keep the field view clean on purpose.
A skipped stop is a signal
Skipped or incomplete work should show up on the dashboard the same day, with a reason, before a customer has to call and ask about it.
History lives on the pool
Readings, dosing, notes, and photos belong to the body of water, not a tech's phone. That is what survives turnover and answers questions later.
From scattered updates to a record you can trust
Before PoolPuma
- Route sheets spread across paper, spreadsheets, and group texts.
- Skipped stops surface only after a customer follows up.
- Techs carry more account detail than the job needs.
- Managers rebuild the day from memory and message threads.
After PoolPuma
- Reusable weekly routes become dated daily runs you can review.
- Completed and skipped stops update the dashboard as the day happens.
- Techs see their assigned work and the pool context, nothing extra.
- Every visit adds to the pool's history for the next person who opens it.
Where PoolPuma is today
PoolPuma is early, and we are honest about that. The product is focused first on route-day operations: customers and pools, weekly routes, scheduling, dispatch, the field app, and the billing detail behind a visit. It is not a full back-office suite that replaces every tool a company runs, and we would rather do the route day well than claim more than we ship.
If you run recurring pool routes and want a clearer system for the day, we would like to build it with you. Tell us how your routes work and we will help you see whether PoolPuma fits.
Run your week around today's route.
Start your account, book the included onboarding call, and dispatch your first day from PoolPuma.
Get startedFlat monthly pricing by pool count. Onboarding call included.