Pool service billing software that captures the detail behind every charge.
Pool service billing software should make sure the work you bill is the work you did. PoolPuma keeps every completed visit, work order, billable material, and labor minute tied to the pool it happened at, so the numbers behind an invoice are ready and verifiable. It captures the billing record; you keep the invoicing tool you already use.
Built around how the day actually runs
Every completed visit is a billing record
A finished visit carries readings, chemicals used, notes, photos, and the time and location it was logged. That is the evidence behind a recurring service charge, frozen at completion so a later profile edit never rewrites what you billed.
Work orders carry the billable line items
Repairs and add-ons live in work orders scoped to a body of water. Each one holds task and material line items flagged billable or not, actual and billable labor minutes, technician notes, and separate billing notes for whoever prepares the invoice.
- Materials flagged billable or not
- Actual and billable labor minutes captured separately
- Billing notes that carry to invoicing
The pool remembers, so billing disputes end fast
When a customer questions a charge, the answer is on the pool: the visit, the reading, the photo, the date, and the tech. You settle it from the record instead of trusting anyone's memory.
Nothing falls between the truck and the invoice
A tech flags a bad pump on a visit, that finding becomes a work order, the repair gets scheduled and completed, and the billable detail is waiting when you bill. The follow-up work does not get forgotten on a sticky note.
Where PoolPuma stops and your invoicing starts
PoolPuma is not an accounting package. It does not send invoices or run customer card payments. It captures the billable record cleanly so entering an invoice in your accounting tool is a quick copy, not a reconstruction of the month.
See how the rest of PoolPuma connects
Answers before you sign up
Does PoolPuma send invoices or take payments?
No. PoolPuma captures the billing detail behind your charges, but it does not generate invoices or process customer card payments. You invoice in the accounting tool you already use, with the numbers ready to copy.
What billing information does a work order capture?
Each work order holds task and material line items marked billable or not, actual and billable labor minutes, technician notes, and separate billing notes, all scoped to the pool the work happened at.
Can I prove what was done when a customer disputes a charge?
Yes. Every completed visit keeps its readings, photos, time, location, and tech attached to the body of water, frozen at completion, so you answer disputes from the record.
Is billing the same as my PoolPuma subscription?
No. Your PoolPuma subscription is what you pay us, priced by pool count. The billing detail on this page is about what you charge your own customers for service and repairs.
Bill the work you actually did.
Keep every visit, work order, and billable minute tied to the pool, so invoicing is a copy instead of a reconstruction.
Get startedFlat monthly pricing by pool count. Onboarding call included.